Any advice would help.

After some digging it seems that they will not let me withdrawal funds? looks like I can only get some worthless token instead and will never get my money? I work for my money but they can fabricate some shit coins out of thin air at will so how is this even legal? I sent everything I could to the SEC tip line regarding this situation but I am not confident they will get back to me if this is not actually breaking any laws so I am at a loss. If I am mistaken about them reimbursing with shit coins, then what is the actual process for withdrawal?